Last Updated: 11 September 2026
At Prop Kit Studio, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, contact us, submit an enquiry, purchase our services or work with us, how we use that information, and the choices available to you.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. About This Privacy Policy
This Privacy Policy applies to the Prop Kit Studio website and services provided through or in connection with the website.
Prop Kit Studio
Email: propkitstudio@gmail.com
WhatsApp: +44 747 619 8327
If you have any questions about how your information is handled, you can contact us using the details above.
2. Information We Collect
Depending on how you interact with Prop Kit Studio, we may collect information such as:
Information You Provide
This may include:
- Full name
- Email address
- Company or brand name
- Phone or WhatsApp number
- Project requirements
- Budget and timeline information
- Messages and enquiries
- Brand information
- Logos and brand assets
- Images and photography
- Property or project information
- Website links and social media links
- Other information you voluntarily provide for your project
Payment Information
When you purchase a service through our website, payment information is processed by the relevant third-party payment provider.
For payments processed through PayPal, payment details are handled by PayPal in accordance with its own privacy policy and applicable terms.
We do not need to receive or store your full payment card number, CVV or other sensitive payment credentials on our own website.
3. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and requests
- Communicate with you about your project
- Provide purchased services
- Understand your project requirements
- Create designs, email templates and websites
- Deliver project files and other agreed materials
- Process and manage payments
- Provide customer support
- Manage revisions and project communication
- Send important service-related communications
- Maintain records of transactions and projects
- Improve our website and services
- Protect our website, business and users from fraud, abuse or security issues
- Comply with applicable legal or regulatory requirements
We will use personal information only for legitimate and relevant purposes connected with our business and the services we provide.
4. Project Materials
When you provide materials to Prop Kit Studio for a project, those materials may contain information belonging to you, your company, your clients or other individuals.
We use project materials for the purpose of carrying out the agreed work.
You are responsible for ensuring that you have the necessary rights and permissions to provide those materials to us.
We do not sell project materials or use them for unrelated purposes.
5. Communication
We may communicate with you through:
- Website enquiry forms
- Other communication methods you provide or agree to use
We may retain relevant communications to maintain project records, provide customer support, resolve disputes and manage our business relationship with you.
6. Payments
Payments made through our website may be processed by third-party payment providers such as PayPal.
When you make a payment, the payment provider may collect and process information necessary to complete and secure the transaction.
Third-party payment providers operate under their own privacy policies and terms.
Prop Kit Studio does not control how third-party payment providers process information outside our systems.
7. Cookies & Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain security and understand how the website is used.
Cookies may be placed by Prop Kit Studio or by third-party services used on the website.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
If we introduce analytics, advertising or other non-essential tracking technologies that require additional consent, we may update this Privacy Policy and, where required, provide an appropriate consent mechanism.
8. Website Hosting & Technical Information
When you visit our website, certain technical information may be processed automatically by our hosting provider and website infrastructure.
This may include information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- Basic technical and security information
This information may be used for website operation, security, troubleshooting, performance and preventing abuse.
9. Third-Party Services
Our website and services may involve third-party providers, including payment processors, hosting providers, email services, communication platforms, plugins and other technology providers.
These providers may process information as necessary to provide their services.
Examples may include:
PayPal — payment processing
WhatsApp — project communication where you choose to contact us through WhatsApp
Other third-party services may be added or changed as our website and business develop.
Third-party providers operate under their own privacy policies and terms.
10. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.
You should avoid sending highly sensitive information through ordinary email, website forms or messaging services unless specifically requested and appropriate.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time information is retained may depend on:
- The nature of the information
- The purpose for which it was collected
- Whether you have an ongoing project
- Legal, accounting or regulatory requirements
- The need to resolve disputes or enforce agreements
When information is no longer reasonably required, we may securely delete or anonymise it where appropriate.
12. Sharing of Personal Information
We do not sell your personal information.
We may share information where reasonably necessary with:
- Payment providers
- Hosting and technology providers
- Email and communication providers
- Service providers assisting us with website or business operations
- Professional advisers where necessary
- Government authorities or law enforcement where legally required
- Other parties where necessary to protect our legal rights, security or business interests
We only seek to share information that is reasonably necessary for the relevant purpose.
13. International Data Transfers
Some third-party service providers used by Prop Kit Studio may process or store information in countries outside the country in which you are located.
Where this occurs, the relevant provider may apply its own privacy, security and international data-transfer arrangements.
By using our website and services, you acknowledge that information may be processed by service providers operating internationally, subject to applicable legal requirements.
14. Your Privacy Choices & Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Withdraw consent where processing is based on consent
- Request information about how your data is being used
- Raise a concern or complaint about our handling of your information
Requests should be sent to:
We may need to verify your identity before completing certain requests.
Where a request is subject to legal limitations or exceptions, we will explain this where appropriate.
The Digital Personal Data Protection Act, 2023 provides for rights including withdrawal of consent where consent is the basis for processing, subject to the Act and applicable requirements.
15. Marketing Communications
We may contact you regarding your enquiry, project, purchase or other service-related matters.
We will not treat your enquiry as automatic consent to receive unrelated promotional communications.
Where marketing communications are sent, you may request to stop receiving them by contacting us or using an unsubscribe mechanism where provided.
16. Children’s Privacy
Our website and services are intended for businesses and general audiences and are not directed specifically at children.
We do not knowingly seek to collect personal information from children for purposes unrelated to providing our services.
If you believe a child has provided personal information to us unnecessarily, please contact us so that we can review the matter.
17. Links to Other Websites
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, third-party providers or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically.
19. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Prop Kit Studio
Email: propkitstudio@gmail.com
WhatsApp: +44 747 619 8327
We will review privacy-related enquiries and respond within a reasonable period.